Complete terms of purchase are provided at checkout. By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain plant compounds from hemp oil. Our manufacturing facilities are registered with the FDA and our products are manufactured according to FDA guidelines for cGMP standards for dietary supplements. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 30 days, we will issue a full refund minus shipping costs. Your acceptance of the terms of purchase means you agree to and understand the refund policy.

Damage Due to Freight or Shipping

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the product carefully to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made within 48 hours. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description and pictures of the damages to the product.

Shipping Policy

Époque offers Free Standard Ground Shipping & Handling within the U.S. for all orders. Ground Shipping generally takes 5 – 7 business days to reach your door from the time an order is processed.

If Expedited Shipping & Handling is selected, we will fulfill any orders processed before 11AM PST the same business day, otherwise they will be shipped the next day. This excludes weekends and holidays within the United States.

Shipping Questions

Email: orders@epoquewellness.com